Responsible Gaming
Gambling Should Be Entertainment
At Bristlecone Gardens, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Casino games are designed with a house edge, meaning that over time, the odds favour the operator. Please gamble responsibly and only spend money you can afford to lose.
Age Verification
By accessing and using our website, you confirm that you are at least 18 years of age (or the legal gambling age in your jurisdiction). Gambling is strictly prohibited for anyone under the legal age. We take underage gambling very seriously and employ strict verification measures to prevent it.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of the following warning signs:
- Chasing losses: Attempting to recover lost money by gambling more
- Hiding gambling activity: Being secretive about the amount of time or money spent gambling
- Neglecting responsibilities: Prioritising gambling over work, family, or personal obligations
- Increasing stakes: Needing to bet more money to achieve the same level of excitement
- Failed attempts to stop: Repeatedly trying and failing to reduce or control gambling
- Gambling with borrowed money: Using credit or loans to fund gambling activity
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Relationship conflicts: Arguments with family or friends about gambling
- Financial difficulties: Struggling to pay bills or experiencing unexplained financial problems
If you recognise any of these signs in your own behaviour, please reach out for support immediately.
Self-Help Tools and Responsible Gaming Features
Many online casinos offer tools to help you maintain control over your gambling. These may include:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a given period
- Reality Checks: Receive regular pop-up reminders about how long you have been playing and how much you have spent
- Session Time Limits: Automatically end your gaming session after a set period
- Self-Exclusion: Voluntarily exclude yourself from gambling for a defined period, during which you cannot access your account
- Account Closure: Permanently close your account if you wish to stop gambling entirely
We encourage you to use these tools proactively to maintain healthy gambling habits.
Support Organisations
If you or someone you know is struggling with gambling, help is available. Please contact the appropriate support organisation for your region:
United Kingdom
- GamCare: Free and confidential support for problem gambling. www.gamcare.org.uk
- National Problem Gambling Clinic: NHS-funded specialist treatment service. www.cnwl.nhs.uk
- Gamblers Anonymous: Peer support meetings for those affected by gambling. www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Need Help?
If you are experiencing problems with gambling, please seek help today. There is no shame in asking for support, and professional help is available and effective. Reach out to one of the organisations listed above, or speak to your GP who can provide referrals to specialist services.
Remember: Problem gambling is a recognised condition that can be treated. With the right support, recovery is possible.